When the context changes

A new site, an investment, a major event or an organisational transformation can change risks, dependencies and responsibilities. Measures that worked yesterday may no longer be adequate.

What has changed, what consequences could it have, and where is action needed?

When protection is fragmented

Procedures, people, providers and tools can each be adequate without forming an effective system. The problem is often not a lack of measures, but the absence of clear connections between existing ones.

Who does what, how do responsibilities connect, and where are the vulnerabilities?

When preparedness matters

Having a plan does not necessarily mean being ready to use it. A critical situation tests decisions, communication, delegated authority and coordination. Gaps may emerge precisely when there is least time to correct them.

Can the organisation actually recognise a crisis, activate its response and make decisions?

Before choosing an intervention, define the problem

Not every situation requires a complex project. Sometimes a specific decision needs clarification; at other times the issues involve several functions.

The initial discussion identifies four elements:

Situation

What is happening or changing?

Decision

Which decision needs support?

Scope

Which people, activities and responsibilities are involved?

Assessment

How will we know whether the work has provided useful evidence?

Only then can work proportionate to the need be defined.

Explore the areas of work ↗

When capabilities need to develop

Not every difficulty comes from a lack of procedures or tools. People may know the rules but have had no opportunity to apply them, address complex scenarios or exercise their responsibilities.

Training, workshops and exercises can help turn knowledge and experience into usable capabilities.

Explore Training ↗